Terms of Service

Last Updated: August 28, 2025

These Terms of Service ("Terms") govern your access to and use of the JivaX website and services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms

By accessing or using the JivaX services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services.

2. Description of Service

JivaX provides an AI-powered digital consent platform for healthcare providers, including but not limited to:

  • Digital consent workflows for medical procedures
  • AI physician avatar interactions
  • Voice-enabled question and answer capabilities
  • Multi-language educational content
  • Epic EHR integration
  • Secure digital signing capabilities

3. Eligibility

You must be at least 18 years old and a licensed healthcare provider or authorized representative to use our services. By using our services, you represent and warrant that you meet these requirements.

4. Account Registration

To access certain features of our services, you may be required to register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account

5. User Responsibilities

You are responsible for your use of our services and for any content you provide. You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to gain unauthorized access to our systems
  • Use our services to transmit harmful or malicious content

6. Intellectual Property

All content, features, and functionality of our services are owned by JivaX or its licensors and are protected by intellectual property laws. You may not:

  • Copy, modify, or create derivative works of our services
  • Distribute, transmit, or display our content without permission
  • Reverse engineer or attempt to extract source code
  • Use our trademarks or branding without express written consent

7. Patient Data and HIPAA Compliance

As a healthcare provider, you are responsible for ensuring compliance with HIPAA and other applicable privacy laws. You represent and warrant that:

  • You have obtained proper patient consent for data collection
  • You will use our services in accordance with applicable privacy laws
  • You will implement appropriate safeguards for patient data
  • You understand that we are a business associate under HIPAA

8. Fees and Payment

Some features of our services may require payment of fees. You agree to:

  • Pay all fees as described in our pricing documentation
  • Provide valid payment information
  • Pay all applicable taxes
  • Allow us to charge your payment method for recurring fees

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including:

  • Breach of these Terms
  • Violation of applicable laws
  • Request by law enforcement or government agencies
  • Inactivity for extended periods

10. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind. We do not warrant that our services will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the fullest extent permitted by law, JivaX shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

12. Indemnification

You agree to indemnify and hold harmless JivaX and its affiliates from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

13. Governing Law

These Terms shall be governed by the laws of the State of Delaware without regard to its conflict of law provisions.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • By email: legal@jivax.com
  • By phone: +1 (555) 123-4568
  • By mail: JivaX Legal Department, 123 Healthcare Blvd, Medical City, MC 12345
JivaX - AI-Powered Digital Consent Platform